Entertainment Consulting International

Cocktail Server - PBR Atlanta

1 year ago(10/20/2016 2:16 PM)
Job ID
2016-3204
US-GA-Atlanta
Venue Name
PBR at the Battery
Type
Regular Part-Time

Overview

 

The Atlanta Braves and The Cordish Companies have reached an understanding for Live! at the Battery to anchor The Battery at SunTrust Park. Live! at the Battery will open along with the new SunTrust park next Spring. Live! at the Battery follows other Cordish professional sports anchored districts including XFINITY Live! at the Philadelphia Stadium Complex in partnership with the Philadelphia Flyers, Ballpark Village in partnership with the St. Louis Cardinals, and the recently announced Texas Live! in partnership with the Texas Rangers. Live! districts nationwide welcomed over 50 million visitors last year and are respected as among the leading dining and entertainment districts in the country. Live! at the Battery will include 50,000 square feet of space featuring iconic concepts and will extend into the Battery plazas as well for larger festivals and events. Concepts will include a two-level Sports & Social tavern which will feature a 40 ft in diagonal high definition LED screen as its back-drop and social games and activities of all types throughout the venue, PBR Bar & Grill (Professional Bull Riders) which has signature locations ranging from Las Vegas to Philadelphia, and an acclaimed chef-driven concept which will be announced shortly. Live! at the Battery is being designed by the internationally acclaimed Jeffrey Beers and Associates and will feature two brand new concepts being specifically created for The Battery.

 

We are looking for an experienced, energetic, and professional individual to help round out our team of experts as a Cocktail Server, responsible for taking our guests' beverage orders and serving all orders to the guests in a timely matter. 

Responsibilities

Includes, but not limited to:

  • Greet all guests and take beverage orders in a prompt and professional manner.
  • Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
  • Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction. 
  • Must be able to communicate effectively and clearly with co-workers both verbally and utilizing the point of sales system. 
  • Communicate with guests clearly, patiently and with good humor. 
  • Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items. 
  • Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
  • Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
  • Must be able to complete all side work assigned.
  • Accurately account for all sales and payments from the guest. 
  • Alert Management of any service and/or safety issues.  Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
  • Promote teamwork and quality service through daily communication and coordination with other departments. 
  • Coordinate with bartenders for beverages.

Qualifications

At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment.  Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.  Must meet state legal age requirements.  Must speak fluent English, other languages preferred.

 

Other:

  • Must be energetic, courteous, pleasant, and good natured. 
  • Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit.
  • May be required to work nights, weekends, and/or holidays.

This job requires the ability to perform the following:

  • Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).

  • Must be able to efficiently and safely stand and move about the entire facility during each shift.

  • Bending, stooping, kneeling, lifting.

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