Entertainment Consulting International

Field Human Resources & Office Manager - CTG Hospitality Group

3 weeks ago(1/2/2018 2:45 PM)
Job ID
Venue Name
CTG Corporate
Regular Full-Time


The Atlanta Braves and The Cordish Companies have reached an understanding for Live! at the Battery to anchor The Battery at SunTrust Park. Live! at the Battery will open along with the new SunTrust park next Spring. Live! at the Battery follows other Cordish professional sports anchored districts including XFINITY Live! at the Philadelphia Stadium Complex in partnership with the Philadelphia Flyers, Ballpark Village in partnership with the St. Louis Cardinals, and the recently announced Texas Live! in partnership with the Texas Rangers. Live! districts nationwide welcomed over 50 million visitors last year and are respected as among the leading dining and entertainment districts in the country. Live! at the Battery will include 50,000 square feet of space featuring iconic concepts and will extend into the Battery plazas as well for larger festivals and events. Concepts will include a two-level Sports & Social tavern which will feature a 40 ft in diagonal high definition LED screen as its back-drop and social games and activities of all types throughout the venue, PBR Bar & Grill (Professional Bull Riders) which has signature locations ranging from Las Vegas to Philadelphia, and an acclaimed chef-driven concept which will be announced shortly. Live! at the Battery is being designed by the internationally acclaimed Jeffrey Beers and Associates and will feature two brand new concepts being specifically created for The Battery.




This position supports the district operations team with all phases of HR management, including recruiting, on-boarding new employees, direct link to payroll and supports business needs and related programs.



  • Perform full-cycle recruiting and other related duties, including performing applicant tracking, record keeping and AA plans. Assist with the implementation and embedding of a regional talent acquisition strategy that includes standardized processes and procedures for the region.
  • Interpret policies and ensuring compliant processes are communicated to management and employees.
  • Employee relations and grievance/conflict resolution.
  • Record keeping.
  • Administrative duties
  • Partner with management and employees to communicate various HR objectives and procedures in compliance with company policy, union contracts and employment law.
  • Support the Director of Human Resources with internal investigations.
  • Assist managers with the implementation and re-enforcement of progressive discipline and performance management plans under the management of the HR Director.
  • Reviews all disciplinary actions to ensure compliance with Company policy and legal requirements.
  • Distribute and draft communications, investigative reports and work effectively in conjunction  with HR Director and counsel on an as needed basis.
  • Act as a first point of contact for line managers and employees by providing support in regards to employee questions, inquiries and complaints.
  • Provide prompt and appropriate guidance under the management of the HR Director.
  • Assist Director to ensure compliance with federal, state and local employment laws, which will require an on-going commitment to continuing education and familiarity with changes in labor laws and regulations.
  • Organize and participate with onboarding process for all new hires.
  • Schedule and conduct training classes, such as Orientation, alcohol training and Diversity for all new hires.
  • Provide full cycle Workman’s Compensation case management, including ensuring timely reporting of work related accidents to the designated insurance carrier. Oversee timely completion of OSHA reporting logs.
  • Oversee the required record keeping in compliance with state and federal law. Maintain appropriate tracking record keeping, and support the department with all EEO and AAP reporting.
  • Oversees and facilitates training and development for employees and managers through various forums such as seminars, speaker presentations and workshops.
  • Oversees the administration of all leaves, including but not limited to FMLA, work comp disability, and any other forms of leave required under state/federal law and/or corporate policy.
  • Represents the Company in unemployment claim issues and attends appeal hearings.
  • Represents the Company in legal proceedings and coordinates research and discovery with Corporate Counsel where necessary.
  • Interface with the payroll department as well as benefit departments on payroll/benefit issues.
  • Support department-wide or company- wide special projects and additional responsibilities as they present themselves whether annual (benefits open enrollment, service awards, etc.) or as needed.
  • Partner with all functional departments in the company to ensure proper handling of issues and concerns.
  • Escalate issues to HR Director when appropriate.
  • Participate in training, on-site meetings, and department wide learning opportunities as available.
    • Perform job duties with minimal supervision.
    • Perform other work related duties and special projects as assigned.
  • Adhere to ECI and district specific policies and procedures.


Good knowledge of related federal and state employment laws/regulations including ADA, FMLA, and Worker's Compensation. Must speak fluent English. Other languages preferred.


This job requires ability to perform the following:


  • Use a keyboard to generate documents, correspondence, reports, presentations, etc. mostly while sitting.
  • Make phone calls and use verbal communication to discuss situations with clients and employees.
  • Handling objects, products, computer equipment and phone.
  • Demonstrate ability to interact with clients, employees and third parties that reflects highly on the brand and the Company.
  • Excellent computer skills including MS Word, Excel, Outlook, PowerPoint and proprietary record-keeping database.
  • Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions.
  • Basic mathematical skills are used frequently.
  • Ability to apply reason and logic to complex logistic situations.
  • Excellent verbal and written communication skills to support detailed report development/investigations, as well as business memos, policy summaries and necessary documentation.
  • Creativity, innovation and the ability to solve problems and generate viable solutions.



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